I have had the same problem twice, and from support on both occasions they told me that the security of the account was the responsibility of the players and suggested that I change the password frequently and that I enable authentication in two steps (2fa) I replied that I already used double authentication and the support operator repeated that the security of the account was a matter for the players. In the two hacks they have done to me, they have appropriated about €150. I know how many online gambling websites and in none of them do you have to worry about hackers, they are in charge of neutralizing any interference in their system. Users don't have to be aware of the game.